There’s someone looking at your business – and it’s your banker

  You already know you’re supposed to wash your hands, so you don’t need me to tell you that. And you’re probably overrun with virus-avoidance advice everywhere.   But while you’re watching everything you touch or come close to – and yes, you should – I want to draw your attention to someone else who […]

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Your Company Way: Refine Now While You Have the Chance

  We are in the last few weeks of the COVID-19 lockdown. Everything isn’t going to return to normal right away, but we’re very close to being able to come out of this stay-at-home order and resume something resembling business-as-usual.   Since we’re not there yet, though, you’ve got a decision to make: What is […]

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You go to war with the people you have, so take that seriously before the battle resumes

  When Donald Rumsfeld was Secretary of Defense, he often got pelted by the news media with questions about whether the Armed Forces were ready for the battles they had to fight – particularly the Iraq War.   Rumsfeld was unflappable, and he thought it was a waste of time to look back at what […]

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Grow or Die: The most abused term in business

  I have mixed emotions about the phrase “grow or die” in business. On the one hand, it’s great advice and I agree with it 100 percent.   But the problem I have with it is not so much the literal words. It’s the way people usually apply it, which typically doesn’t lead to the […]

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Generation X: The first digital leadership generation, with an analog mindset still in tow

  Generation X has waited a long time to assume the mantle of corporate leadership in America, and its time is largely here. The Baby Boomers are retiring and leaving the work force, and that means we’re now getting the first generation to take the reins with a real understanding of the digital landscape.   […]

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When Companies Waste Great Training With Bad Follow-up

  One of the most obvious challenges with training is choosing the right messenger to really inspire change in people.   If you’re the boss, you probably don’t want to hear this, but you may be one of the worst possible choices, simply because your people know you too well. It’s hard to take that […]

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When the Smart Entrepreneur Knows It’s Time to Quit

  Let’s talk about the virtues of quitting. Of giving up.   I realize I’m provoking every instinct entrepreneurs have to never quit, never give up, never admit defeat. Generally I admire those instincts, and I even share them. I don’t want to turn any of you into quitters in a general sense.   But […]

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The Internet Café: A lesson in time management and lead pre-qualification

  Everyone wants to put their best foot forward for a new business opportunity, and I’m certainly not going to criticize anyone for going all out to win an account.   But you do learn a lot from your experiences, and one of my earliest attempts to win a big piece of business taught me […]

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The Mentor Dilemma

  Today’s new work force seems to want something more than previous generations, and that’s mentors.   On first glance you might not find this particularly remarkable. Who wouldn’t want a mentor? But the new generation’s heightened interest in mentorship tells us something beyond face value. I think it represents some serious generational differences in […]

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When Promoting From Within Goes Wrong

  No CEO is every going to get an argument from employees when he or she announces: “Our policy whenever possible is to promote from within.”   On the surface, this seems like a good approach. Your existing employees know your culture, your systems and your corporate goals. They won’t need a lot of onboarding. […]

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